Frequently asked questions.

Eligibility is determined by a licensed provider after reviewing your assessment and, if needed, a brief consultation. The assessment itself does not guarantee eligibility or treatment.

Treatment options vary by patient and are determined by your provider. Specific medication names and availability will be confirmed once your clinical plan is finalized.

Licensed providers on the SoliRx clinical team review your assessment and intake information.

Testing requirements vary by patient, program, state, provider, and clinical need.

Shipping timelines vary by pharmacy processing and location. Estimated timelines will appear in your order tracking dashboard.

Refill eligibility is reviewed by your provider ahead of each cycle based on your progress and clinical need.

See the Pricing page for a full breakdown of what's included in each plan. Final pricing is subject to change.

SoliRx does not currently guarantee insurance coverage. Details on any future insurance options will be published here.

Cancellation terms are outlined in the Refund & Cancellation Policy. Placeholder pending legal review.

No. The AI Health Coach provides educational and lifestyle support only and is not a substitute for professional medical advice, diagnosis, or emergency care.

PLACEHOLDER — App Store and Google Play availability will be confirmed at launch.

No. The reusable injection pen is in development and not yet available. Join the waitlist to be notified.

No. SoliRx is not yet available in every state. Check the State Availability page for current status.

SoliRx uses industry-standard safeguards to protect your information. See the Privacy Policy and Notice of Privacy Practices for details.

Call 911 or go to the nearest emergency room immediately. Do not rely on the app or AI Health Coach for emergency care.