Track your order
Shipment and status details only. For medical or clinical questions, message your care team from the SoliRx app.
Shipment timeline
Intake submitted
Your assessment and intake information were received.
Provider review
A licensed provider is reviewing your information.
Additional information needed
Your provider requested more information before proceeding.
Clinical decision
Your provider has made a treatment determination.
Sent to pharmacy
Your prescription was sent to the pharmacy for fulfillment.
Pharmacy processing
The pharmacy is preparing your medication.
Preparing shipment
Your order is being packaged for shipment.
ShippedCurrent
Your order is on its way.
Out for delivery
Your order is out for delivery today.
Delivered
Your order has been delivered.
Blood testing due
It's time to complete your next round of testing.
Follow-up scheduled
Your next provider follow-up is scheduled.
Next refill review
Your provider will review your upcoming refill soon.
Order
SLX-108452
Estimated arrival
Arriving in 2 days
Tracking number
1Z-PLACEHOLDER-0001
Next refill
Refill review in 24 days
Shipment contents
- Medication (temperature-controlled)
- Welcome kit
- Getting-started guide
No action needed right now
We'll let you know here and in the app if anything is needed from you.
Recent updates
- Intake submittedJun 30
- Provider reviewJul 1
- Clinical decisionJul 2
- Sent to pharmacyJul 2
- Pharmacy processingJul 3
- Preparing shipmentJul 4
- ShippedJul 5
Need help with your order?
For shipment or account questions, contact support. For clinical questions, message your care team in the app.
Contact SupportThis tracking view shows shipment and status information only. Diagnosis, medication details, and clinical notes are available in your secure patient app, not on this public page.