Refund & Cancellation Policy
How refunds, cancellations, and membership changes are handled.
PLACEHOLDER LEGAL COPY — this page is a structural placeholder. Final language must be drafted and approved by SoliRx's legal and compliance team before publication. Do not treat any text on this page as binding.
Membership Cancellation
You may cancel your SoliRx membership at any time through your account settings or by contacting support. Final cancellation timing and any effective-date rules are pending business and legal review.
Refund Eligibility
Refund eligibility may depend on the services already rendered, including provider consultations and order processing already underway. Specific eligibility windows and conditions will be documented here.
Medication Returns (Non-Returnable)
For safety reasons, prescription medication generally cannot be returned or exchanged once shipped, consistent with standard pharmacy practice. Final policy language will confirm applicable exceptions, if any, once set by our pharmacy partners.
How to Cancel
To cancel, contact our support team using the details on the contact page. Final self-service cancellation flows within the app are pending product development.
Last updated: [Placeholder date]
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